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Privacy Policy

Privacy Policy

You and the protection of your data are important to us! The company STILL UK is delighted that you have visited our website and that you are interested in our company and products. We respect your privacy and take the protection of your personal data seriously. We therefore rely on your trustworthy cooperation when you visit our websites.

Compliance with the statutory provisions on privacy and data security is obvious for us. Our employees and agents are obligated to comply with the legal requirements of the provisions under data protection law.

You will find the bases of European data protection law in particular in the European General Data Protection Regulation (EU GDPR) and the new Federal Data Protection Act of Germany (BDSG). In the following sections, we shall be informing you in detail and transparently about the type, scope and purpose of the processing applied to your personal data within our online platform and the websites that are linked to it. In addition, we would like to inform you about the rights to which you are entitled by means of this privacy policy.

Body responsible

The body responsible for the collection, processing and use of personal data within the meaning of the GDPR, in other data protection laws applicable in the member states of the European Union and in other data protection provisions of a legal nature is:

STILL UK

Jacks Way

Hill Barton Business Park

Clyst St. Mary

Exeter

EX5 1FG, United Kingdom

Tel.: 0345 603 682

E-Mail: gdpr@still.co.uk

Website: www.still..co.uk

Alternatively, you can reach our Group Data Protection Officer at

KION GROUP AG

Data Protection Department

Thea-Rasche-Strasse 8, 60549 Frankfurt am Main, Germany

E-Mail: dataprotection@kiongroup.com

Collection of general access data and information

With each visit to our website, a series of general access data and information is automatically sent by the browser used on your terminal device to the server of our website/application and is temporarily stored in a so-called logfile. STILL GmbH has no influence on this.

Without you actively doing anything the following information can be collected and stored until automated deletion takes place:

  • the IP address of your enquiring Internet-enabled device;
  • the date and time of your access to the website;
  • the website/application from which the access has taken place (referrer URL);
  • the browser type and version used by you;
  • the operating system of your web-enabled computer;
  • the name of your Internet service provider;
  • the subsites that are activated on our website via your accessing system;
  • the files downloaded from our website (e.g. PDF or Word documents)

The legal basis for the processing of the IP address is Section Subsection 1 (f) of the GDPR. Our legitimate interest ensues from the above listed data collection objectives. In its use of the general access data and information, STILL GmbH therefore does not draw any direct conclusions as to your personal identity. It is rather the case that the IP address of your terminal device and the other data listed above are required to

  • get to know the user’s behaviour and evaluate it statistically;
  • correctly deliver the content of our website;
  • optimize the content of our website and the publicity for the website;
  • ensure the long-term dependability of our information technology systems and of the techniques of our website;
  • provide penal prosecution authorities with the information necessary for penal prosecution in the event of a cyber attack

  Handling of personal data

Use of the online platform of STILL UK is fundamentally possible without any personal data. However, if you would like to call on the services of our website, the processing of your personal data could be required.

The processing of your personal data always takes place expressly in conformity with the GDPR, the new BDSG and the TMG (German Teleservices Act), and also in compliance with the country-specific data protection regulations that apply to STILL UK. This means that the data of users is processed only if it is legally allowed, i.e. if the data processing is required by law, the consent of the user is in hand or on account of our legitimate interest within the meaning of Section Subsection 1 (b) of the GDPR.

Personal information is any information that is explicitly used to determine your identity. This includes information such as your name, your postal or e-mail address, your telephone number, your location, your (online) identifier or any other distinctive features that are an expression of your physical, physiological, genetic, mental, economic, cultural or social identity.

Your personal data will be collected by us, in addition to the access data, only if you voluntarily specify it, e.g. as part of a survey, contact request, registration for a newsletter or for the purpose of placing an online order. In addition, personal data will be used only to the extent necessary and only for the purpose consented to by you or for a legally permissible purpose. For the use of personal data for any other purposes—in particular for advertising purposes—STILL UK will always obtain your express consent before collecting the data.

Google Analytics 4

We use Google Analytics 4 on this website. This is a web analytics service from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”). We use Google Analytics 4 to allow us to analyse and regularly improve use of our website. By evaluating the statistics, we can continuously improve our content and make our website even more interesting for you. Google Analytics 4 uses “cookies”. These are text files that are saved on your computer and enable analysis of your use of our website. Information about your use of the website, which is obtained using cookies, is regularly transmitted to Google servers and stored by Google. Further transmission to Google LLC servers in the USA and storage there is not excluded. When using Google Analytics 4, the IP address transmitted by your device when you use the website is only collected and processed by default and automatically in an anonymous manner, meaning that the collected information cannot be directly linked to a particular person. This automatic anonymisation is carried out by Google truncating the IP address transmitted by your device to remove the last digits within European Union (EU) Member States or other signatories of the Agreement on the European Economic Area (EEA).

We have obtained your consent to process your data in accordance with Art. 6(1)(1)(a) GDPR. Your consent also includes the transfer of the data to the USA with the risk of data being accessed by authorities.
Google evaluates the information on user behaviour on our website for us, creates reports on this and uses the data to provide us as a website operator with further services related to website and Internet use. When using Google Analytics 4, the IP address that is transmitted by your browser and truncated will not be combined with other data stored by Google. If you do not want cookies to be stored (or want Google Analytics 4 to be deactivated), you can make this setting at any time via our cookie consent tool.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website. Simply download and install the browser add-on available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en. This also means that the IP address will no longer be recorded. By doing this, you will also prevent Google Analytics 4 from processing your data. As an extension to Google Analytics 4, the “UserIDs” function may be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, have set up an account on this website and log in using this account on various devices, your activities, including conversions, can be analysed across devices. For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision from the European Commission. As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. The following data is collected by default for this purpose:

  • Town/city
  • Latitude (of the town/city)
  • Longitude (of the town/city)
  • Minor version of the browser
  • User-agent string of the browser
  • Device brand
  • Device model
  • Device name
  • Minor version of the operating system
  • Minor version of the platform
  • Screen resolution

If you have activated personalised ads and linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics 4 in accordance with Art. 6(1)(a) GDPR, analyse your usage behaviour across devices and create database models, including for cross-device conversions. We do not receive any personal data from Google, only statistics. If you want to stop cross-device analysis, you can disable the “Personalised ads” function in your Google account settings. To do this, follow the instructions on this page: https://support.google.com/ads/answer/2662922?hl=en

You can find more information about Google Signals via the following link: https://support.google.com/analytics/answer/7532985?hl=en

We may also use the “Demographics” function of Google Analytics 4 on our website. Demographic data is specific information about groups of people. This function allows reports to be created that contain information about the age, gender and interests (known as demographics) of the users of our site. The data comes from interest-based advertising from Google, the Google Display Network and third-party visitor data. You can deactivate this function at any time via the ad settings in your Google account. However, it is also possible to deactivate Google Analytics 4 as described above. Simply download and install the browser add-on available via the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You will find additional information here: Relating to the terms: use: https://www.google.com/analytics/terms/de.html.

The Google privacy policy: https://privacy.google.com/businesses/compliance/#!#gdpr

Relating to Google (Universal) Analytics: https://support.google.com/analytics/answer/3379636?hl=en

Trengo

Omni-channel communication platform (management of contact requests and communication); Service provider: Trengo B.V., Burgemeester Reigerstraat 89, 3581 KP Utrecht, Netherlands; Legal basis: Consent (Art. 6 para. 1 sentence 1 lit. a) GDPR); Website: https://trengo.com/; Privacy Policy: https://trengo.com/privacy-statement; Data processing agreement: Provided by the service provider; Further information: https://trengo.com/gdpr.

The STILL Newsletter

Our newsletter gives you the opportunity of receiving information about innovations and the latest offers from the company STILL, and what is happening in our industry.

Provided that you enter your e-mail address in the e-mail input box and optionally your first name and surname, then press the ‘Register for the Newsletter’ button and confirm your registration via the link that will then be sent to you at the e-mail address initially provided by you (the double opt-in procedure), we shall process and use your e-mail address to send you regular issues of the requested newsletter. Subscribing to the newsletter is voluntary and your personal data will be treated confidentially.The data processing takes place on the basis of your express consent within the meaning of Section Subsection 1 (a) of the GDPR and will be used exclusively for dispatch of the STILL Newsletter.

For dispatch of the newsletter we use the Internet-based services of the provider flatrate NEWSLETTER for the automatic consignment of personalized e-mails. Flatrate-Newsletter.de is a service of Indoblo Commerce Limited, Branch Office Germany, Am Heidberg 1, 24226 Heikendorf. We have concluded a contract with the provider in accordance with Section of the GDPR, to the effect that the latter is obligated to process user data only in accordance with our instructions and to comply with the EU data protection standard.

If you no longer wish to receive our newsletter, you have the right to be removed from the newsletter mailing list at any time. All you need to do is send an e-mail to info@still.co.uk

Contact

When contacting our company—via our contact form or e-mail—your details, including the personal contact data cited by you for the purpose of dealing with the contact request and the processing of it, are processed in accordance with Section Subsection 1 (b) of the GDPR (for the performance of a pre-contractual measure).

For the purpose of lead generation and for long-term and successful dialogue marketing with our target groups, we use the Lead Management System (LMS)—a service of lead on GmbH, Am Kanal 1618 in 14467 Potsdam. We have concluded a contract with the provider in accordance with Section of the GDPR, to the effect that the latter is obligated to process user data only in accordance with our instructions and to comply with the EU data protection standard.

Further information on the legally compliant privacy policy of the provider can be found at: www.leadon.de/impressum/